Sales Coaching

Sales Coaching Provides Sustainable Sales Results

Sales Coaching Makes Sales for B2B Salespeople

Published by admin on October 11, 2010

 Ever thought about getting yourself some sales coaching?

How are your sales efforts going in the current economy? Finding it hard ?

For many sales professionals, sales is not easy or fun. It’s hard work that doesn’t yield very good results. So it’s easy to avoid selling completely and just end up an order taker.

I was in B2B sales for 23 years, made a lot of sales and coached a number of sales people. I’m sure I could have learned my craft faster and made more sales sooner, if I knew how.

It doesn’t matter what industry you sell into, one thing is certain – you need to be consistently making sales to survive and thrive.

How are you improving your sales performance ?
Let me ask you something —
If I asked you to hit a fastball going over the plate at 90mph, could you do it ?

If you red a book about how to do it, could you do it?

If you got a couple of days training, could you do it?

What about if you had the services of a hitting coach who worked with you one on one, examining what you were doing wrong, suggesting adjustments and monitoring your practice and progress, could you do it then ?

Now what if the pitcher started throwing you curve balls, could you hit them ? If you had more coaching you could, couldn’t you ?

The training you get as sales people is the information, but a sales coach will help you execute your game plan and use sales skills in the real world.
The faster and more completely you master the skill of selling the faster you’ll see the results in your sales figures, earn more money and earn the respect of your peers and sales manager.

I’ve been there and walked that path and believe me the final results are worth the journey. And it’s preferable to reach your sales potential sooner rather than later.

You may be thinking that you get all the sales information you can possibly use right now from sales books and sales articles. 
In fact, information and knowledge is helpful only if you can translate it into action. Coaching translates your knowledge, ideas, goals, and intentions into reality. 

You might even be thinking, “I can coach myself for free or talk to my peers or sales manager.”
Yes, you can and should talk to these people, and you will not get the same results you get from working with a professional sales coach because your managers, peers, and friends will all have their own agenda, not be professionally trained in coaching skills, will be biased, and will not provide the same accountability or partnership that you receive from an external coach. Not only that but modern day sales managers rarely have the time to coach their sales people.

Your company may say, “We do not need on-going sales coaching, we have a sales training program”
Well it’s a fact that most sales training has a very short-term effect on performance and less than 15% of the information is retained and implemented. Sales Coaching provides clearly defined goals, on-going support and accountability, changes in behavior and attitude, implementation of new skills, improved productivity, and a customized approach. Huthwaite, the company that studied selling big ticket items and developed the “SPIN Selling Model” discovered in their extensive research that 87% of all sales training is lost within 90 days.

What’s your experience? Have you ever returned from a sales course all fired up and ready for action only to have it disappear quite quickly after your return to work ? Did your company provide you with the reinforcement and support to use the new skills you had acquired ?

The fact is professionals have coaches and amateurs do not. Coaching helps the best get better, the good to become great, and the struggling to breakthrough because coaching provides the essential link between training and sales performance.

Sales Coaching will give you the results you want to see.

 And here is an interesting article about how to select a sales coach.

Sales Coaching – Past Performance versus Current

Published by admin on August 23, 2011

One of the most valuable assets for any sales person is their self confidence.

As a sales coach I often have to deal with a client who is down on confidence.

That is one of the reasons why when I used to sell imported goods that as soon as I landed a good size contract I’d immediately go out and try and reel in some others that I knew were close to completion. I figured “nothing succeeds like success”

Some sales people allow their confidence to be sapped by the resuts they have generated or rather by the lack of results they have generated.

The following article is a salient reminder that, as Anthony Robbins says, “the past does not equal the future”

Take a read, especially if you are a bit down about not seeing the sales results you had budgeted for.

The Ghosts of Quarters Past

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Sales Coaching – Are the Right People in the Meeting

Published by admin on August 22, 2011

From a sales coaching perspective it’s important to know you are meeting with the right people.

So many sales folks are targeting ‘appointments’ these days. I wonder if you know who actually is in attendance. And who isn’t but should be.

 

As you enter your meeting, do you know what percent of the entire Buying Decision Team is there and what weight your contact has on the full Buying Decision Team ?

And perhaps even more importantly who is NOT at the meeting ?

These are the sort of questions Sharon Drew Morgen goes into in the post below and they are very relevant. 

Click on the link to read.

Who’s in the meeting – and who’s not?

 

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Sales 2.0 Sales Coaching

Published by admin on August 19, 2011

0 Sales 2.0 Sales Coaching

AllBusiness.com’s Sales Advisor Keith Rosen at Sales 2.0

Duration : 0:1:45

Read the rest of this entry »

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Sales Coaching – Questions

Published by admin on August 18, 2011

OK if you have had any sales training or sales coaching in your life you have probably been told that asking questions is a paramount skill in sales and in many ways it is.

Remember one of the findings of the Huthwaite study that gave rise to the SPIN Selling book though. Asking too many Situation questions actually causes a drop in closing sales. So, it’s not just asking questions but asking the right kind of questions. 

Questions are just a part of the communication process that is central to selling.

Other parts include listening. And not just to the words but to the tone as well.

It’s also about clearing your mind to receive the prospect’s information rather than spending your mental energy on trying to formulate your next savvy response.

And behind all of that it’s CARING. Wanting to genuinely be of service to the person you are talking to.

“The real question ends up being why are you asking questions?  Is it to connect and build a bridge to help solve issues for a fellow human—or to get into someone’s wallet?  That, sellers, is the first question that must be answered.”

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Sales Coaching – Execution Based Coaching

Published by admin on August 17, 2011

Ever heard of Execution Based Sales Coaching ?

Big term, interesting ideas.

I ran across this post today and thought it worth passing on.

The opening comment caught my eye, “An effective sales coaching process needs to be based on two pillars of sales success and continuous improvement process: activity and process. “

Then further on it offers,”Sales Managers must understand and embrace the difference between Managing and Coaching, applying both as needed to develop their teams. “

Anyway, it raises some interesting points.

You can read the full article at the link below.

Execution Based Coaching

 

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Sales Coaching and Metrics

Published by admin on August 16, 2011

I’m sure you have heard the quote, ” You can’t manage what you don’t measure”

This is a basic tennent of coaching.

You have to know you are improving and you can’t do that unless you have a figure to compare current perfromane to past performance. And this gives focus to your future effort.

But what do you measure ?

How about …Ideal Pipeline Volume

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Sales Coaching- Speaking to Individuals

Published by admin on August 15, 2011

One of the things I promote in sales coaching is the benefit of really talking in the language of your prospect.

Buyers get sales people pitching to them all day.

Occassionally, they get a seller who actually takes the time to ask questions and find out what they want.

Then on very rare occassions buyers meet a salesperson who really understands them, who seems to have the ability to see inside their mind and feel what they feel.

When a buyer is in a meeting with someone ike that they are much more responsive becasue they do not have to translate what the seller is saying, it’s in their language.

Want to know how to have responsive customers.

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Sales Coaching – Objection Handling

Published by admin on August 12, 2011

From a sales coaching perspective I do not agree with all that is said in this video but some of it certainly makes good sales objections handling sense.

 

 

I certainly do not agree with delaying dealing with objections till the end of a meeting as it tends to show disrespect for the prospect.

 

Have a look and tell me what you think.

 

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Sales Coaching – Rapport Tips

Published by admin on August 11, 2011

OK, here’s a bit of sales coaching that I’m guessing you wont pay much attention to and that’s a pity because it’s really critical in selling.

You’ll make a lot more sales if you learn how to build rapport.

Don’t believe me ?

Well what about SDM quote ?

“Sharon Drew Morgan in her book “Sales on the Line” makes the following comment,

“There are three ways to make a sale: Rapport, Rapport and Rapport. No matter how good your product is, how good your questions are, if you are out of Rapport with your buyer then there won’t be a sale.” (Morgan, p.58)

Not enough to convince you, what about Abe Lincoln ?

“If you would win a man to your cause, first convince him that you are his sincere friend.” –ABRAHAM LINCOLN 

He’s an article with some useful tips about rapport

!0 Top Rapport Tips

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